Terms and Conditions

Last updated: September 2025

1. Acceptance of Terms

By accessing and using the Multi-POS System, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Service Description

Multi-POS System provides a comprehensive Point of Sale solution with inventory management, sales tracking, customer management, and business analytics features. The service is provided on a subscription basis with different pricing tiers.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscription and Payment

  • Free trial periods are provided for new users to evaluate the service
  • Subscription fees are charged based on the selected plan (monthly or yearly)
  • Payment must be made in advance for the subscription period
  • Failure to pay may result in service suspension or termination
  • Refunds are subject to our refund policy

5. AI Analytics Features

  • AI-powered analytics are subject to monthly usage limits based on your subscription plan
  • Usage limits reset monthly on your subscription renewal date
  • AI features require an active subscription or trial period
  • We reserve the right to modify AI usage limits with notice

6. Data Privacy and Security

We are committed to protecting your data. All tenant data is isolated and secured. We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Acceptable Use

You agree not to:

  • Use the service for any illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Upload malicious code or viruses
  • Violate any applicable laws or regulations

8. Intellectual Property

All content, features, and functionality of the Multi-POS System are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

9. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the service will immediately cease.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes. Your continued use of the service after changes constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us through the admin panel or support channels.